Effective Date: 20.06.2015
At Yerba Mate HBH, your privacy and the confidentiality of your information are our top priorities. This policy outlines how we handle and protect your personal data when you use our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, billing and shipping addresses, and payment details (payment data is securely encrypted and processed solely with your explicit consent).
- Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited.
- Cookies: Data collected through cookies to enhance your browsing experience. Please refer to our Cookie Policy for more details.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders.
- Communicate with you regarding your purchases and inquiries.
- Improve our website and services.
- Send promotional offers and updates if you have opted in.
3. Confidentiality and Security
We take appropriate technical and organizational measures to ensure the security of your data, including:
- Encryption of sensitive information, such as payment details.
- Regular system monitoring and updates.
- Restricting access to personal data to authorized personnel only.
4. Sharing of Information
We do not share, sell, or lease your personal information to third parties, except as required by law or to fulfill your order (e.g., sharing with delivery services).
Cookies and Trusted Partners
We work with trusted partners solely for the purpose of improving our services. These partners include tools such as Google Analytics and platforms for collecting feedback about our website. The data collected is used strictly for statistical purposes and to develop and optimize our services. It is not used for commercial or marketing purposes by third parties.
5. Your Rights
You have the right to:
- Access your personal data.
- Request corrections or deletions of your information.
- Withdraw consent for data processing at any time.
To exercise these rights, please contact us at admin@yerbamate.ie.
6. Changes to This Policy
We reserve the right to update this policy as necessary. Any changes will be posted on this page with an updated effective date.
7. Contact Us
If you have questions or concerns about this policy, please reach out to us at:
YerbaMate.ie
Email: admin@yerbamate.ie
By using our website, you agree to the terms outlined in this Confidentiality Policy.